Please ensure that you have read and agreed to all of the Terms and Conditions below before confirming your booking.
DIVINE: HAIR & MAKEUP represents all stylists working on behalf of Divine: DIVINE
THE CLIENT represents the person responsible for booking.
Fees & Charges
1. All prices quoted via email are the price to be paid.
2. Prices for curled or ‘updo’ hairstyles DO NOT include a blow-dry. Hair must be completely 100% dry upon arrival. This will save time, so everything runs smoothly.
3. A surcharge may be added for services starting at 7am or earlier.
4. Travel fees may apply outside of the Central Coast.
5. The Client is responsible for providing parking and paying all parking related expenses.
6. Public parking must be accessible within a reasonable distance from the hotel/home (as a guide ‘within 200mtrs’). We carry heavy and cumbersome equipment.
***** PLEASE HAVE CLEAN HAIR (2 shampoos and light conditioner mid length to ends).
***** Photos for inspiration would be truly appreciated. They tell us in a 1000 words the look you desire.
Payments
Divine Hair and Makeup accepts:
• Direct debit into account no later than 14 days prior to the event/wedding.
• Pay ID.
• Cash on the day of a trial and the wedding/event.
Deposits: A minimum of $100 (or as indicated on your invoice) will be requested to reserve a booking.
A deposit is completely non-refundable if cancelled less than 6 months from wedding day.
Deposits can be paid via Cash or Bank Transfer Pay ID.
Final Payment due 2 weeks (14 days) from the wedding day.
Cancellations
All cancellations must be made in writing by THE CLIENT. If the client cancels a booking less then 6 months from the wedding the deposit will be Non-refundable.
Cancellation of Wedding FEE
• Up to 6 months prior to the date – Full refund of Deposit
• Less than 6 months – 4 weeks prior to the date – 50% of the booked amount invoice on your booking confirmation will be due.
• 4 Weeks prior to the day and under – 100% of the booked amount invoiced will be due.
**If due to illness or death I am happy to move your wedding day booking.
Trial appointments must remain flexible to accommodate event day bookings. EG. if I get a wedding booked on that day, I may have to move your trial appointment to later that day or another day.
Additional people
Extra hair and makeup bookings made on the event day are welcome, however will be agreed to at the discretion of the Stylist depending on factors such as time available, agreement to extra costs outside paid package etc. Our stylists will do their utmost to cater for additional people on the day.
Working Environment
You commit to providing us with a hygienic and smoke-free environment in which to work whether this be your home, hotel room or other venue.
Start Times
We do our utmost to arrive & finish at the times indicated and agreed. You agree to ensure that you and your party are available when we arrive & throughout our booking time. If your party is not available, you understand that we may have to leave at the designated finish time before completing the full invoiced service on which you will be charged.
Stylist Availability Divine
Hair & Makeup has a team of stylists available and any one of the stylists will be allocated to an individual booking. Divine: Hair & Makeup do their utmost to ensure that the stylist booked and that completed a trial will be the stylist on the event date. Unfortunately, circumstances may result in this not being possible, such an illness or accident. Divine: Hair & Makeup will make every attempt to ensure another stylist from our team, or possibly outside of our team, will be there on the day.
Images
To assist with future hairstyles/MUA and for promotional purposes, Divine: Hair & Makeup often take photos prior, during and following our work being completed or provided by the client. These photographs may be used for public display (e.g. website, business pages, business cards etc). If you are uncomfortable with this and wish for your images not to be used, please advise the stylist ahead of time.
Kindest Regards
Fiona.